About the Business
With any new flooring project, there are a number of approaches available to you. You could do the work yourself, you could employ an individual subcontractor, or you could give the work to your local builder. You could also use Naos. As with most of our customers, we really hope it's someone you know who's recommended you do. Naos was founded to provide a level of know-how, quality of work, and project management not readily available in the market.
We are a local business which depends heavily on recommendations. This means our reputation is our number one priority. Perfection is secured only by having completely happy customers, and our approach is geared towards achieving outstanding results for our customers. Despite the large range of products that we offer, at Naos we prefer to deal with relatively few suppliers. These suppliers are located across the globe, and we have built relationships with them during our many years in the industry. This ensures a high quality of materials and an impeccable level of service from our suppliers, which has a direct impact on our own customers.
Business Services
Our Services
The first step.
Choosing your new floor is perhaps the most exciting part of the process. As everyone knows, natural materials are prone to variation and it's important to buy from people who understand the products and the necessary considerations around the particulars of the project.
Whether you need only a few square meters of tiles, or you have a large project you want us to manage, Naos can offer a great deal of advice and help you avoid the common pitfalls. We have many displays and can lend you large samples to take home.
Price will be important to you and early on we will try and give a guide price in the first instance. If this is of interest, we can come to your house and undertake a thorough survey before providing both a written quote, and details of which method we would use to complete the job to the highest standard.
Running your project.
If you feel comfortable organising your own installation, you can buy any products from Naos on a supply-only basis, and we will arrange delivery to your door. Alternatively we can manage the project, complete the installation, take care of the details and promise a superior result. Some images of our recent installation work are on the right. We can install flooring, pool copings, stairs and we also offer genuinely hand-finished boards to order. We can distress the face and edges of the planks to your requirements and colour.
Under-floor heating.
Here at Naos, we have used Thermonet heating mats for many years. They are excellent quality and represent good value for money. The mats carry a 10 year warranty, and the suppliers have great technical help on hand if needed.
These mats are very reliable, but can be damaged during installation so we always encase our mats in levelling compound. We test the mats several times during the installation, and record the readings, we also take photographs so we have a record of how the mats run and log the installation with the manufacturers to support the warranty.
Cleaning & refurbishing.
With every job we complete, we provide all the cleaning kit and instructions you'll need. We also keep good quantities of cleaning and maintenance products in stock at all times. If you need your stone floor professionally cleaned from time to time, or your wooden floor needs re-oiling or sanding, Naos can provide these services for you.
On the right you can see some examples of our cleaning and refurbishing work. Our teams have many years experience across a range of finishes, so you can rest assured that we will get your floor looking the best it can. Please contact us for more information or to obtain a quote.
We supply Lithofin products.
Lithofin are one of the industry leading brands for natural stone and porcelain care products and are our first choice when it comes to cleaning and maintaining our flooring. They offer a wide range of products for all sorts of jobs and specialist care. We are distributors of Lithofin products and keep stock of most of their products at our showroom in Tonbridge, so please don’t hesitate to contact us if you need anything.
At the end.
Once the teams are finished and you have your beautiful new floor, all you have to do is enjoy it. Naos always perform a follow-up visit with our projects, just to ensure that our customers are still completely happy. We will also call a bit further down the line to check that everything is still OK.
Any accidental damage or faults can be quickly rectified by our team if necessary. We deal with customers for years after their initial installation, helping to keep their floors looking fresh.
Business Products
Wood
Naos are authorised distributors for Admonter Natural Floors. This Austrian manufacturer (Stia Holtzindustrie) represents the highest industry standards in engineered wood flooring and are the largest manufacturer of full plank engineered boards in the world, producing 1.4 million square metres last year.
The factory is owned by Benedictine monks and wood products have been produced this site for over 400 years. You can view their impressive range of floors on their website but please come and visit our showroom to see our large display panels. We do not mess about with small "hand-samples" of wood that give you no idea of what you are buying! Naos can supply only or supply and install any of these beautiful floors for you.
Naos offers solid European and American White Oak in a variety of widths, plus parquet blocks, battens and Versailles panels. Other solid timbers such as Ash, Cherry, Jatoba, Ipe, Wenge and Walnut are available too – we can source pretty much anything really.
If you are looking for something really unique and individual, we offer hand-finished antiqued and aged planks plus bespoke colour finishes in both solid and engineered. They are made to order and to your exact requirements by our skilled carpenter and French-Polisher.
If you have an existing wooden floor or parquet that is looking a bit worn and tired, Naos will come and freshen it up for you. We can deep-clean, chemically strip or re-sand wooden flooring and give it a new lease of life – call us for more details.
Gallery
Location & Hours
16 Vale Rise